Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at chris@otdrgear.com

Our HQ is located in Raleigh, North Carolina.

We ship from Raleigh, NC USA!

You can place an order from any country, we ship worldwide.

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

It will usually take between 2-5 business days.

This is dependent on current order volume. If product is in stock, it will usually take about 1 week for your order to arrive.

We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

All inquiries can be forwarded to chris@otdrgear.com

We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and Paypal.

You can be absolutely sure that all purchases here are safe and secure. 

We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

For most countries you will not have to pay customs. 

However import taxes, duties and related customs fees may be charged once your order arrives at its final destination depending on the amount , which are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. For further details of charges, please contact your local customs office.